At Nova Store, operated by NOVA GROUP, NOVAOUTLETSTORE LTD , we aim to provide a simple, secure, and convenient checkout experience.

Payment Methods

We accept a range of payment methods, which may include:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Other payment methods displayed at checkout

Available payment options may vary depending on your location, currency, device, and payment provider.

The payment methods displayed at checkout are the methods currently available for your order.

Secure Payments

Payments are processed through established third-party payment providers using security measures designed to protect your payment information.

Where applicable, payment information is transmitted using encrypted connections and processed in accordance with the security requirements of the relevant payment provider.

Nova Store does not directly process or store your full payment card details on its own website servers. Payment information is handled by our authorised payment service providers.

Currency Information

Prices are displayed in the currency shown on our website or selected through the available currency selector.

If your payment method uses a different currency, your bank, card issuer, PayPal, or other payment provider may convert the transaction into your local currency.

Your provider may apply its own exchange rate or foreign transaction fees. These charges are controlled by your payment provider and are not set by Nova Store.

Payment Authorization

When placing an order, you confirm that you are authorised to use the selected payment method.

Payments may be subject to authorization, verification, fraud-prevention checks, or other security procedures carried out by us or our payment providers.

If a payment cannot be successfully authorised or verified, your order may not be processed.

Payment Privacy

We take the protection of customer information seriously.

Personal information collected during checkout is handled in accordance with our Privacy Policy and applicable data-protection requirements.

For additional information about how we collect and use personal information, please review our Privacy Policy.

Discount Codes

If you have a valid promotional or discount code, you can enter it during checkout before completing your purchase.

Unless otherwise stated:

• Discount codes must be applied before the order is completed.
• Codes may be subject to expiry dates, minimum purchase amounts, or product restrictions.
• Some promotional codes may not be combined with other offers.
• Discounts cannot normally be applied retrospectively to completed orders.

The specific conditions provided with a promotion will apply to that offer.

Payment Problems

If your payment is declined or does not process successfully, please check that:

• Your billing information is correct.
• Your card or payment method has sufficient funds.
• Your payment provider has authorised the transaction.
• Your billing address matches the information held by your payment provider.

If you continue experiencing difficulties, contact your bank or payment provider or reach out to our support team.

Contact Us

For questions about payments, billing, or checkout, contact:

Nova Store
Operated by NOVA GROUP, NOVAOUTLETSTORE LTD 
Company Number: 16998081

Email: info@novaoutletstore.com
Phone: +44 7402196530
Website: novaoutletstore.com